How amika uses an AI platform to drive online sales and build trust

Emerging Technology How amika uses an AI platform to drive online sales and build trust

3y Lucie Loubet

How amika uses an AI platform to drive online sale...

How Automat Technologies' AI chatbots helped DTC hair care brand amika, increase its website revenue by 30 percent. Read More...

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Using AI-powered visual search to enhance CX

Emerging Technology Using AI-powered visual search to enhance CX

3y Dan Drapeau

Using AI-powered visual search to enhance CX

The old saying “a picture is worth a thousand words” takes on all new relevance when we consider the next big feature coming over the ecommerce horizo...

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How Cheetah Loyalty helped Donatos Pizza reach nearly a million sign ups in under two years

Loyalty How Cheetah Loyalty helped Donatos Pizza reach nearly a million sign ups in under two years

3y Jacqueline Dooley

How Cheetah Loyalty helped Donatos Pizza reach nea...

Cheetah’s VP of Global Loyalty and Sales explains the Cheetah Loyalty platform and how they helped Donatos Pizza build and grow their loyalty program....

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Key insights: ClickZ benchmark survey, state of industry M&As, and more

Digital Marketing Key insights: ClickZ benchmark survey, state of industry M&As, and more

3y Kamaljeet Kalsi

Key insights: ClickZ benchmark survey, state of in...

Marketing leaders plan on maintaining their marketing budget while allocating roughly 40% to investing in marketing technology, details on top technol...

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3 ways technology can boost CX while keeping costs under control – even during challenging times

Marketing Technology 3 ways technology can boost CX while keeping costs under control – even during challenging times

3y Umesh Sachdev

3 ways technology can boost CX while keeping costs...

With industries such as travel hit hard by the ongoing pandemic, Uniphore's Umesh Sachdev shows businesses how technology can help boost their CX, whi...

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How Natural Language Processing (NLP) is helping call centers get smart

Emerging Technology How Natural Language Processing (NLP) is helping call centers get smart

3y Sam O'Brien

How Natural Language Processing (NLP) is helping c...

RingCentral's Sam O'Brien provides a comprehensive guide to Natural Language Processing (NLP), highlighting its benefits to telemarketing and other ma...

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AI-based conversational analysis reveals that sales teams are holding steady in spite of COVID-19

Emerging Technology AI-based conversational analysis reveals that sales teams are holding steady in spite of COVID-19

3y Jacqueline Dooley

AI-based conversational analysis reveals that sale...

Conversational AI company, Chorus.ai, is using its technology, customer base, and expertise to gain insights about COVID-19’s impact on sales teams an...

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14 ecommerce platform features that retailers can leverage to improve sales

Digital Marketing 14 ecommerce platform features that retailers can leverage to improve sales

3y Jacqueline Dooley

14 ecommerce platform features that retailers can ...

The Plum Tree Group’s 60-page eBook contains a list of fourteen ways sellers can leverage their ecommerce platform to increase sales. Read More...

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Breaking the monopoly: How to beat the Amazon effect with WordPress

Ecommerce Breaking the monopoly: How to beat the Amazon effect with WordPress

4y Yasmine Dehimi

Breaking the monopoly: How to beat the Amazon effe...

There's space for more innovative, creative, and user-centric online stores. WordPress’ features and compatibility with a host of tools can help beat ...

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8 questions to ask before replatforming your ecommerce ecosystem

Insights 8 questions to ask before replatforming your ecommerce ecosystem

4y Jacqueline Dooley

8 questions to ask before replatforming your ecomm...

Brian Wolfe, Capgemini’s VP of Commerce, reviews eight critical questions businesses need to ask before replatforming their commerce system. Read More...

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4 ways a CPQ platform reduces sales team burnout

Tools & Technology 4 ways a CPQ platform reduces sales team burnout

4y Kevin Jackson

4 ways a CPQ platform reduces sales team burnout

KBMax's Kevin Jackson shares how CPQ tools allow sales teams to focus more on high-yield activities because their administrative tasks like configurat...

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Six principles for a world-class PIM strategy

Marketing Technology Six principles for a world-class PIM strategy

4y Dietmar Rietsch

Six principles for a world-class PIM strategy

Dietmar Rietsch, CEO of Pimcore, outlines six principles that make up an effective product information management (PIM) strategy and why it’s crucial ...

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Promises and pitfalls of voice technology in marketing

Voice Promises and pitfalls of voice technology in marketing

4y Yulia Ryzhikh

Promises and pitfalls of voice technology in marke...

CMO at Just AI, Yulia Ryzhikh discusses voice technology in marketing, presents phenomenal examples, and addresses the challenges it holds for the ind...

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Nine brands innovating customer-centric retailing today

Ecommerce & Sales Nine brands innovating customer-centric retailing today

4y Nikole Wintermeier

Nine brands innovating customer-centric retailing ...

Crobox's Nikole Wintermeier highlights nine of the most customer-centric retailers today and what defines the success of customer-centric companies? R...

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Nine marketing automation strategies to win the war for ecommerce

Marketing Automation Nine marketing automation strategies to win the war for ecommerce

4y Himanshu Rauthan

Nine marketing automation strategies to win the wa...

Ecommerce marketing automation strategies to help increase your store sales, expand the client base, enhance customer retention and be more profitable...

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Linio teams with Dynamic Yield to make marketplace magic with personalization

Digital Transformation Linio teams with Dynamic Yield to make marketplace magic with personalization

4y Mahir Prasad

Linio teams with Dynamic Yield to make marketplace...

Popular marketplace in Latin America drove a 30% increase in conversions after optimizing the customer journey. Read More...

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How to leverage push notifications to drive post-holiday sales

Emerging Technology How to leverage push notifications to drive post-holiday sales

4y Shrikant R Kale

How to leverage push notifications to drive post-h...

How to take advantage of the most profitable time of the year? iZooto's Shrikant R Kale shows how to leverage push notifications to drive post-holiday...

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Key takeaways from the state of ecommerce

Ecommerce Key takeaways from the state of ecommerce

4y Mahir Prasad

Key takeaways from the state of ecommerce

Here are the key takeaways from our latest Marketing Technology Happy Hour in London, featuring insights from Jumpshot’s Stephen Kraus and Edge by Asc...

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The Scotch Malt Whisky Society grows customer lifetime value with personalization via Monetate

Digital Marketing The Scotch Malt Whisky Society grows customer lifetime value with personalization via Monetate

4y Mahir Prasad

The Scotch Malt Whisky Society grows customer life...

Personalization helps the leading source of premier single cask whiskies increase sales. Read More...

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Seismic acquires Percolate, unifies "two essential pillars" of martech stack

Content Seismic acquires Percolate, unifies "two essential pillars" of martech stack

4y Kimberly Collins

Seismic acquires Percolate, unifies "two essential...

Sales enablement platform Seismic has acquired Percolate, a marketing campaign orchestration and content management platform, for an undisclosed amoun...

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How to use buyer intent data for better sales and marketing alignment

Data & Analytics How to use buyer intent data for better sales and marketing alignment

4y Emily Alford

How to use buyer intent data for better sales and ...

For marketers, harnessing the power of buyer intent data can mean better lead generation, increased conversions, and long-term customer retention. Rea...

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How customer behavior is helping Hyundai change the buying experience

Digital Transformation How customer behavior is helping Hyundai change the buying experience

4y Jacqueline Dooley

How customer behavior is helping Hyundai change th...

"This is the best competitive advantage possible," Says Hyundai CMO Dean Evans, "because the features and technology across today's automotive brands ...

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Only 1 in 5 organizations effectively personalize content at-scale

Ecommerce & Sales Only 1 in 5 organizations effectively personalize content at-scale

4y Charlie Braithwaite

Only 1 in 5 organizations effectively personalize ...

A new report by Seismic and Forrester finds that providing a personalized customer experience is both the biggest challenge and the biggest opportunit...

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Cross-channel attribution via incrementality measurement: Measured CEO/Co-founder

Ecommerce & Sales Cross-channel attribution via incrementality measurement: Measured CEO/Co-founder

4y Kimberly Collins

Cross-channel attribution via incrementality measu...

D2C companies like Peloton are increasingly turning to incrementality measurement for attribution. Measured CEO Trevor Testwuide on why that's the cas...

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Customer experience via the contact center: Q&A with Calabrio CMO Rebecca Martin

Strategy & Leadership Customer experience via the contact center: Q&A with Calabrio CMO Rebecca Martin

4y Kimberly Collins

Customer experience via the contact center: Q&A wi...

"Marketers can do wonders if they just look at what's going on under their own nose in their organization's contact center," says Calabrio's Rebecca M...

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Only 8% of stores use live chat correctly, new report says

Ecommerce Only 8% of stores use live chat correctly, new report says

4y Kimberly Collins

Only 8% of stores use live chat correctly, new rep...

"Most online retailers are leaving money (and marketing campaign ROI) on the table," Vincent Phamvan, Head of Growth at Simplr, told ClickZ. Read More...

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Ecommerce CX: How much does free shipping influence cart abandonment?

Ecommerce & Sales Ecommerce CX: How much does free shipping influence cart abandonment?

4y Jacqueline Dooley

Ecommerce CX: How much does free shipping influenc...

In yet another instance of Amazon setting a high bar for online retailers, a recent report reveals customer expectations around free shipping choices....

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